Walk-ins welcome — Mon–Sat Serving Houston since 1986 (713) 472-4357

Houston since 1986 · Midtown shop

It breaks,
we fix it.

Forty years on the same block on Travis Street. Bring your computer in or have a technician come to you — PC, Mac, laptop, network or server.

  • Free limited diagnostic
  • Same day / next day on many repairs
  • 90-day labor warranty
Shop status — open now
Walk in todayMon–Fri 9–6, Sat 10–2. No appointment needed.
Prices published up frontVirus cleanup from $99. Windows reinstall $79. We confirm scope before work starts.
Your files come firstIf a drive looks like it is failing, protecting your data is our first concern.
90-day labor warrantyParts carry the manufacturer's own warranty. BBB accredited, Microsoft Partner since 2006.
MIDTOWN HOUSTON — 3512 TRAVIS ST

What are you looking for?

Start from your symptom, not our menu

Tell us what the computer is doing. We will point you to the right service — and tell you honestly if the answer is a $30 part rather than a $300 repair.

My computer is slow or full of pop-upsMalware, failing drive or just too many startup programs. Free limited diagnostic before we quote anything.
It won't turn on, or the screen is brokenScreen and hinge replacement from $125 labor. Laptop and desktop repair, including liquid damage.
I lost files or the drive is failingStop using the device. Data recovery evaluation is free; we explain the odds before any work.
Wi-Fi or printer problems at homeNetwork and wireless setup. On-site service available across Houston.
Windows errors or startup problemsReinstall from $79, or in-place repair that keeps your files and programs.

Virus & malware removal — published pricing

Four ways out. You pick the depth.

Mention the Internet Special at check-in. Prices cover the services listed. Parts, licenses and taxes are separate, and we confirm scope before we start.

Nuclear

Internet special

$79

Flat rate · Windows reinstall

  • Clean and blow out the system
  • Visual inspection of critical components
  • Full diagnostics run
  • Operating system reloaded
Read the details

Good

Malware cleanup

$99

Flat rate

  • Everything in Nuclear's inspection
  • Multi-point malware scan and removal
  • Operating system cleaned in place
Read the details

Better

Cleanup + backup

$129

Flat rate

  • Everything in Good
  • Insurance backup taken before cleanup
Read the details
Most thorough

Best

Cleanup + backup + tune-up

$149

Flat rate

  • Everything in Better
  • Startup programs and settings reviewed
  • Performance optimization
Read the details

Before a reinstall: reloading Windows can remove files, programs and settings. Tell us what must be saved before work begins. Backup is additional for Nuclear and Good; the insurance backup in Better and Best covers the files agreed in advance, subject to drive readability.

Also worth knowing: not every slow computer has a virus. Our free limited diagnostic exists to find out which one it is before anyone spends money. Data recovery is quoted separately.

A technician working on a circuit board at the Computer Hospital repair bench
1986 Same shop, same block on Travis Street, four decades later

About us

Two people, one idea: give Houston a place that actually fixes things

The Computer Hospital started in 1986 with Phyllis Oeser, then a paralegal and part-time IT support for a law firm, and James MacInnis, the firm's IT contractor. The idea was simple enough to still work: it breaks, we fix it.

Four decades later the founding premise has not changed. We diagnose before we quote, we explain before we open a case, and we tell you when the answer is replace rather than repair.

  • Free limited diagnosticAn initial in-shop evaluation. Extensive testing or disassembly is approved separately, at a price we state first.
  • Pickup and drop-off, $99Pickup, diagnosis and return inside Beltway 8. Repair work is additional.
  • On-site across HoustonSpring, The Woodlands, Pearland, Pasadena, Clear Lake and the surrounding areas.

Why choose us

The parts of a repair shop you cannot fake

4.7 on Google402 reviews
4.5 on Yelp149 reviews

Diagnose first

A free limited evaluation before anyone asks for money. Not every slow machine has a virus.

Same day, next day

Many common repairs go out the same day or the next, depending on the problem and the parts.

90-day labor warranty

Repair labor is covered for 90 days. Parts carry the applicable manufacturer warranty.

Data first, always

If a drive is failing, protecting your files comes before any repair or speed-up attempt.

How it works

Four steps, no surprises

This is the same process whether you walk in off Travis Street or we pick the machine up.

STEP 01

Bring it in or call

Walk in during business hours, or send a service request with photos if you would rather not drive across town first.

STEP 02

Free limited diagnostic

We look at the reported problem and tell you what we think is happening. Nothing deeper starts without your approval.

STEP 03

Approved quote

You get the price before the work. If the answer is replace rather than repair, we will say that too.

STEP 04

Repair and warranty

Work is covered by a 90-day labor warranty. We tell you what to watch for and what to change so it does not come back.

In the shop

Our Midtown workspace

Free parking out front, one block from the HCC/Ensemble METRORail station.

Customers at the Computer Hospital service counter in Midtown Houston
Service counter
Technician repairing a circuit board with fine tools
Board-level repair
The Computer Hospital wall sign above the reception desk
3512 Travis St
Technicians working together on laptops at the bench
The bench
An opened hard drive showing the platter and read head
Drive teardown
Front desk area of the Computer Hospital shop
Front desk
Server racks with cabling in the network room
Server room
The Computer Hospital storefront lit at night on Travis Street
Storefront

Ready when you are

Bring it in. We will tell you what is actually wrong.

No appointment needed during business hours. If you would rather talk first, call us — a person answers.

Call now Request service
(713) 472-4357
Mon–Fri 9–6 · Sat 10–2 · Free limited diagnostic
Request service