Workstation & server support
Builds, repairs, imaging and maintenance for the machines your staff work on every day.
Home/Business IT
Houston businesses
Support that keeps your business working.
Break/fix is a reaction. If you would rather stop reacting, we offer flat-rate IT plans from $99/month — with a help desk your staff can actually reach.
What we cover
The whole office, not just the server closet
Your employees depend on working computers, reliable connections, and access to business information. We keep all three running.
Microsoft 365 administration
Email and shared-resource access, Outlook setup, account provisioning and admin for your office.
Networks & firewalls
Wireless coverage, printers, firewall support and remote connections. SonicWall installation included.
Cybersecurity monitoring
Monitoring and protection, plus account hardening including multifactor authentication setup.
Backup & recovery planning
Backup arrangements, recovery priorities and continuity planning — with actual restore tests.
Local AI & automation
Private on-site LLM servers, custom AI agents and staff training — scoped separately.
Managed IT vs. break/fix
Which one is cheaper is not the interesting question
Break/fix bills you when things break. Managed IT bills you predictably and — more usefully — catches the problem before it becomes an outage.
Break/fix
- No cost until something fails
- Good for one-off projects and emergencies
- Little visibility until the problem is urgent
- Downtime is unbilled but expensive
Managed IT
- Predictable monthly cost, planned work
- Monitoring catches issues early
- Staff have a help desk to call
- Maintenance done before it fails
Practical advice
The questions worth asking before you sign anything
Microsoft 365 sync is not backup
Sync mirrors changes everywhere — including everywhere your users or an attacker can reach. If someone deletes a file, sync deletes it on every machine. A real backup has retention and can be restored to a point in time. Different product, different price, different job.
Reduce account compromise risk
Most small-business breaches start with a phished login. Multifactor authentication, a sign-in activity review and a written recovery plan do more for your risk than most security software. We set these up and explain what actually changes for your staff.
A backup plan that survives a real test
Protected backups, independent copies, and a restore you have actually attempted. A backup nobody has tested is a belief, not a backup. We plan for the restore, not just the copy.
Everyday problems we investigate
Computers that cannot access shared files. Email configuration problems. Unreliable printers and network connections. Software issues affecting staff productivity. Adding an employee or replacing a workstation, including account access, applications and equipment setup.
Start here
Tell us what is interrupting your work
Most business engagements start with one sentence about what keeps going wrong. We will tell you honestly what it would take to fix.